Privacy Policy

We may collect personal and business information including but not limited to:

• Full name
• Email address
• Phone number
• Billing and payment information
• Business information
• Website and social media details
• Calendar booking information
• Communication records
• CRM and automation data
• Technical information such as IP address, browser type, device information, and website usage analytics

We may also collect information provided voluntarily through:

• Website forms
• Consultation bookings
• Client onboarding
• SMS or email communication
• Social media interactions
• Service inquiries

We use collected information to:

• Provide and manage our services
• Process payments and subscriptions
• Deliver onboarding and client support
• Schedule consultations and appointments
• Operate automation, AI, and communication systems
• Improve our services and client experience
• Send service-related communications
• Conduct analytics and performance tracking
• Comply with legal and regulatory obligations

We may also use information to provide marketing or promotional communications where consent has been provided.

By submitting your contact information through our website, booking systems, forms, or onboarding processes, you consent to receiving communications from Beacon Flight related to your inquiry, onboarding, services, scheduling, or support.

These communications may include:

• Email
• SMS/text messages
• Phone calls
• Automated reminders
• AI-assisted communications

You may opt out of marketing communications at any time by:

• Clicking unsubscribe in emails
• Replying STOP to SMS messages
• Contacting us directly

Message and data rates may apply depending on your carrier.

Beacon Flight does not send unsolicited spam communications.

Beacon Flight utilizes AI-powered tools, automations, and communication systems to support service delivery, customer support, scheduling, lead management, and operational efficiency.

Information submitted through our services may be processed through AI or automation platforms including, but not limited to:

• OpenAI
• Anthropic
• GoHighLevel
• Twilio
• CRM and automation systems

These systems are used solely for legitimate business and service-related purposes.

We may use trusted third-party providers to operate our business and deliver services, including but not limited to:

• Stripe (payments)
• Twilio (SMS and communication services)
• Google services
• Calendar platforms
• CRM systems
• Hosting providers
• AI providers
• Analytics tools

Your information may be processed, stored, or transferred through these providers in accordance with their own privacy policies and security practices.

Beacon Flight is not responsible for the privacy practices of third-party services.

Payments are securely processed through Stripe or other approved payment providers.

Beacon Flight does not directly store full credit card or payment details on our servers.

Our website may use cookies, analytics tools, and similar technologies to:

• Improve user experience
• Analyze website traffic
• Measure marketing effectiveness
• Support advertising and retargeting campaigns

You may disable cookies through your browser settings; however, some website functionality may be affected.

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, misuse, or loss.

While we strive to protect your information, no method of transmission or storage is guaranteed to be completely secure.

We retain personal and business information only for as long as necessary to:

• Deliver services
• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes
• Maintain business records

We may securely delete or anonymize information when it is no longer required.

Clients using Beacon Flight's communication, automation, AI, SMS, email, or CRM-related services are responsible for ensuring they have obtained appropriate consent from their own customers, leads, or contacts in accordance with applicable privacy, anti-spam, and communication laws.

Beacon Flight is not responsible for a Client's independent compliance obligations.

Due to the nature of cloud-based services and third-party platforms, your information may be processed or stored outside of Canada, including in jurisdictions with different privacy laws.

By using our services, you consent to such transfers where necessary for service delivery.

Subject to applicable laws, you may have the right to:

• Request access to your information
• Request corrections
• Withdraw consent where applicable
• Request deletion of personal information

To exercise these rights, please contact us using the details below.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

Beacon Flight reserves the right to update or modify this Privacy Policy at any time.

Updated versions will be posted on our website with a revised "Last Updated" date.

Continued use of our services constitutes acceptance of any updates.

If you have questions regarding this Privacy Policy or your personal information, please contact:

Beacon Flight
Email: info@beaconflight.com
Website: https://beaconflight.com